Reference

Privacy Policy: What We Keep and Why

Our privacy policy spells out what we record when you open an account and how your bKash, Nagad or Rocket transfers get logged.

What we recordCookie controlsWallet dataYour requests

Explore the Lobby Read FAQ

Where This Privacy Policy Applies

7c7776 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy covers the account you open with 7c7776 and the data that moves with it. When you register we record the mobile number you verify, the wallet you use for your first bKash, Nagad or Rocket transfer, and the device details your browser sends on

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each login. That is the minimum needed to keep one account with one person and to match a payment back to the statement you can see in your own app. We do not sell your data, and your wallet number never goes to advertisers. Confirmation runs
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through the operator of the rail you picked, so bKash, Nagad and Rocket each see only what their own process requires. Staff open an account record only when a ticket is raised or a deposit needs manual matching, and every access leaves a trace in our
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logs. Your history is what we work from: a deposit for a cricket market on the sportsbook sits in the same ledger as one for a slots session. Where you live decides which parts of this policy bite. Access to the lobby depends on your local
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law and eligible regions. If the rules in your region change we may have to hold back a feature or close accounts, and we will tell you through the contact details on file before that happens. Nothing here overrides a legal duty we owe a regulator
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or a payment partner. You can ask what we hold about you, ask us to correct a wrong wallet number, or ask us to delete whatever we are not required to keep. Requests go through our support desk and we answer them in the order they
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arrive.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH THE DESK

Talk to Us About Your Data

Two routes reach the people who handle data requests. Write to support from the email or mobile number on your account with 'privacy' in the subject line — that flag routes the ticket past general lobby chat to the desk that can pull a record. Or start live chat from inside your account wallet and ask the agent to raise a data ticket for you. Either way you get a reference number, so when you follow up about a bKash, Nagad or Rocket record nobody makes you explain it twice.

Team online

Privacy ticket by email

Write from the email registered on your account with 'privacy' in the subject so it routes past lobby chat to the team that can pull a record. You get a reference number back.

Live chat inside the wallet

Open live chat from your account wallet and ask the agent to raise a data ticket. Quote the bKash, Nagad or Rocket number on the account so the record is found quickly.

Wrong wallet or name

If a wallet number or a name on your record is wrong, tell the agent what it should read. We check the change against the payment trail before saving it.

HOW WE HANDLE DATA

Cookies, Retention and Account Security

Security here is mostly small mechanics, not slogans. Your password is stored hashed, the login code goes to the number you registered, and a new device has to pass that code before the wallet opens. Cookies do the boring work: they keep your session alive and remember the language you picked. We keep payment references for as long as a partner or a regulator can ask to see them, and we clear the device logs we no longer need.

Your password is stored in hashed form, never as plain text. Each login from a new device needs the code we send to your registered number, and the session expires when you sign out.

Cookies we set

Session cookies keep you signed in between pages. A preference cookie remembers your language. Analytics cookies stay off until you accept them, and you can clear all three from your browser at any time.

Payment record retention

Each bKash, Nagad, Rocket or Upay transfer leaves a reference we keep while a payment partner or regulator may still ask for it. After that window closes, the reference is purged from our systems.

Who opens your record

Only staff handling a ticket or a manual deposit match can open your account record, and every access leaves a trace. Your number never goes to third-party advertisers.

Questions About Your Privacy

These are the questions our desk gets most often about the policy itself. If yours is not here, send it in — the answer usually depends on how you paid and what your local rules allow, and we would rather explain it once than have you guess.

Your mobile number, the wallet you register, your device and browser details, and a record of every bKash, Nagad or Rocket transfer on the account. Documents are only requested when a payment needs manual matching.

Yes. Raise a ticket and ask for a copy of your record. If your wallet number or name is wrong, tell us what it should read and we will fix it after checking the payment trail.

Only where it has to travel: the payment operator that confirms your bKash, Nagad or Rocket transfer, and a regulator or court if a lawful request arrives. Advertisers never receive your number or wallet details.

Some of it, for a while. Payment references for bKash, Nagad or Rocket transfers stay until a partner or regulator no longer needs them, while login logs are cleared sooner. Ask us to delete the rest.

You can load the public pages, but the wallet needs a session cookie to keep you signed in. With cookies off, a bKash deposit form will not hold before you reach the next screen.

Message our support desk straight away and say the account may be compromised. We sign it out on every device, hold wallet activity, and send a fresh login code to the number on file.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

Privacy Policy: What We Keep and Why

Talk to Us About Your Data

Privacy ticket by email

Live chat inside the wallet

Wrong wallet or name

Cookies, Retention and Account Security

Questions About Your Privacy

01 What data does 7c7776 collect when I open an account?

02 Can I see or correct the details you hold about me?

03 Do you share my number with anyone?

04 Do you keep my data after I close my account?

05 Can I use the account if cookies are switched off?

06 Who do I contact if I think someone else accessed my account?

Privacy Policy

Related pages

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